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We want your experience with Gaea to be positive, so you can achieve the results you need in the timeframe required. We will respond to your inquiry as promptly as possible.
Please give us relevant detail about your issue and submit a Watson Diagnostics log to help us investigate the situation. Sending the following information will prioritize your support ticket in the queue:
- Version and Edition of Gaea.
- A Watson Log.
- The steps required to reproduce any error you may be facing.
- If the problem is regarding a license, please include your Transaction ID or license file.