License Retrieval and Activation

Where can I find my license?

Your license is automatically sent via email once payment is processed.

You can also retrieve it by logging into your User Account.

How do I activate my license?

When launching Gaea 2 for the first time, enter your User Key. Command-line activation is available for mass deployments. See the documentation for more details.

I want to activate my license on another computer.

Load your User Key into Gaea on the new computer.

If you see a “Maximum Activations” error, you may have used all activations. Deactivate older activations using the About dialog in Gaea or manage them in your User Account. This is useful if you no longer have access to older machines.

What happens if I lose my license key?

Retrieve your license by logging into your User Account. For further help, contact Support.

License Usage and Limits

Can I install Gaea on multiple computers?

Indie and Professional licenses may be installed on two devices for personal use by the same user. Enterprise licenses are limited to one machine per license.

Are Gaea licenses transferable?

No. Licenses are non-transferable. Renting, leasing, or selling is not allowed. Exceptions may be considered case-by-case. Contact Support for details.

Can I use Gaea for government or military purposes?

Government agencies, military branches, and subcontractors must use the Enterprise Edition. Military use requires a specific military license. Contact Support for details.

Internet Connectivity Requirements

How often must Gaea connect to the internet?

Gaea must connect at least once every 28 days to refresh the license. Offline licenses are available for the Enterprise Edition at additional cost. Contact Support for more information.

What happens if I fail to connect Gaea to the internet every 28 days?

The software may stop functioning unless you have an offline license, which can be purchased from QuadSpinner at our discretion.

Ownership and Terms

Will my license change if the EULA updates?

No. You can continue using the software under the terms of the EULA you accepted at purchase. If you update to a newer version covered by updated terms, you will be bound by those terms.

Do I own the Assets I create with Gaea?

Yes. Any content you create (Assets) is solely your property and may be used or distributed freely, subject to the licensing terms in our EULA.

Can I use Gaea for AI training?

See the CONTENT USAGE page.